What does the Rex CRM onboarding process look like?

Onboarding with Rex

In this article

Step 1: Welcome

Your journey to success with Rex CRM begins here. Your personal onboard manager will reach out within 2 business days to be your point of contact.

Onboarding step 2

Step 2: Admin

You will receive your own personalised onboard checklist, this will guide you through the set-up process. Keep an eye out for the forms we'll send you via email.

Onboarding Step 3

Step 3: Data submission

All data needs to be submitted to your onboard manager one week prior to your onboard. Then, we'll begin the process of checking or quoting your data spreadsheets

Onboarding step 4

Step 4: Training

Once you receive your logins you'll be set to begin our training program, Rex Training! This platform will help you familiarise yourself with the product, with the added bonus of free weekly webinars each Tuesday.

Onboarding step 5

Step 5: Go live

Your onboard manager will be there to assist through out the go live process. We want to ensure that you are beginning with Rex CRM is as smooth as possible.

Onboarding step 6

Step 6: Ongoing support

Once you're set-up, you'll have access to ongoing assistance from our capable support team. The team are here to help you with any issues or questions you may come across.

Share this article

Ready to unlock your growth potential?

Start your growth journey

Related Articles

Go to article
May 11, 2026

10 Prompts to try with Rex AI Admin

Rex AI Admin turns your words into action inside your CRM with no clicking, no navigating, no data entry. Just speak or type what you need, and it handles the rest. Here are 10 prompts to get you up and running from day one.

Go to article
May 1, 2026

Tranche 2 translated: Here’s what matters for real estate agencies

Australia's AML/CTF reforms are expanding to cover real estate and the clock is ticking. This guide breaks down what AUSTRAC expects from agencies under Tranche 2, where most get stuck, and the practical steps to get compliant before July 1. Plus, see how Rex CRM and APLYiD work together to make compliance part of your existing workflow, and not an extra burden on top of it.

Go to article
April 22, 2026

6 Learnings From Our AI Advisory Board

This blog breaks down the 6 biggest challenges agents shared with us as part of our AI Advisory Board, and how we at Rex are using those insights to create built-in AI workflows that have real impact.

Start winning more listings and power your business
with Rex

Book Demo
See pricing