Build relationships that convert
urn conversations into long-term revenue. With Rex, every interaction is captured, every follow-up is systemised, and every opportunity is visible. Stop relying on memory. Start building a customer story that wins the next instruction.
Why Building Realtionships at Scale is easier with Rex
Rex can help you deliver better customer service for your real estate agency
Challenge
Your database is underperforming
Solution
Rex captures every interaction, tags key signals, and structures automated follow-up with Tracks and reminders. Segment instantly. Trigger timely communication. Turn dormant contacts into active pipeline.
Challenge
Follow-up depends on memory
Solution
Best-practice workflows are built into the system. Automated reminders, matching alerts and templated communications ensure every prospect moves through a defined journey. Consistency stops being optional.
Challenge
You’re visible only when you’re listing
Solution
Rex keeps you present year-round. Automated listing alerts. Smart SMS and email updates. Scheduled nurture campaigns. Relevant contact at the right moment keeps your agency front of mind when it matters most.
Relationship building. Built in.
Tools that keep you in the conversation and move clients toward their next decision.
Best-practice follow-up
Structured Tracks ensure consistent communication at every stage of the property journey.
Matching engine
Automatic SMS and email alerts send the right listings to the right buyers instantly.
Contact management
Store rich data, life events and full interaction history in one searchable record.
Lists and advanced filters
Segment your database instantly to target the right audience with the right message.
Mail merge and bulk communications
Send personalised emails to one or one thousand contacts in seconds.
Integrated history
A complete, chronological record of every call, note, inspection and interaction.
Lead management
Capture, assign and track every enquiry without losing momentum.
Used by high-performing agencies
The Horner Agency
The Horner Agency uses Rex CRM to send vendor reports in one click, respond to buyers after hours, and capture every open home lead through Rex Pocket. Faster follow-up. Clearer client updates. Less admin.
Rex has changed my life.
Stockdale & Leggo
Stockdale & Leggo’s 30-office network is guided by two pillars—respect and integrity—but CEO Charlotte Pascoe and her next-gen leadership team know high principles alone won’t win tomorrow’s listings. Scaling fast means every agent must keep client promises and carve out space to chase new business. Manual uploads, scattered notes and “shoe-leather” follow-ups were stealing precious daylight. “We couldn’t do real estate without Rex,” Charlotte says, summarising why the group chose a CRM that behaves more like an operating system than a database.
"Rex is being used in every part of our business, every day — recruitment, lead generation, follow-up, pushing to portal, the lot"
LOVE Property Group
As the spring selling season approached, Love Property Group faced a familiar challenge. Competition among agencies always intensified at this time of year, and they wanted to stand out. Their goals were clear: generate fresh appraisal enquiries, boost brand awareness, and position themselves as the go-to agency before the seasonal surge hit.
"We got some really good leads from the campaigns we ran and now have started with doing it for listings as well and the leads coming from these are amazing!"
BresicWhitney
BresicWhitney’s vision is to be Australia’s leading lifestyle property group. They activate and embrace change within the Real Estate industry, transforming the contemporary real estate experience. Whilst they also have a proactive attitude towards property management and quickly built Sydney’s dominant inner-city management portfolio.
"The way we are able to systemise an agents life in Rex CRM is crucial to making them not just productive but high-performing as well, and Rex CRM is the key to doing that for our agency."
Turn your database into future listings
Every contact holds future revenue. If you cannot see life stages, preferences and full history in seconds, you are missing opportunities. Rex CRM brings every interaction, milestone and property signal into one complete customer view so you can act at the right moment with confidence.
Complete customer visibility
See communication history, property interests and key dates instantly.
Life-stage tracking
Capture events that signal buying or selling intent.
Advanced segmentation
Filter and group contacts to target the right audience fast.
Integrated interaction history
Every call, note and inspection stored in one timeline.
Systemise follow-up. Build clients for life.
Winning one listing is good. Winning the next one is better. Rex automates best-practice follow-up across email, SMS and reminders so your agency stays consistently visible without manual chasing. Relationships become structured, not accidental.
Automated nurture workflows
Tracks guide consistent follow-up at every stage.
Smart matching alerts
Send relevant listings automatically to engaged buyers.
Timely reminders
Never miss appraisal anniversaries or key milestones.
Mobile-first productivity
Manage calls, notes and updates anywhere.
Expert training, support and onboarding.
Getting started with Rex is simple. You’re never left to figure things out on your own. Our team works alongside you to ensure a smooth rollout, fast adoption and long-term success, so your agency can start seeing value from day one.
Frequently Asked Questions
We've answered a few frequent questions below. Still have a question that’s not answered here?
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See how Building Relationships at Scale can be supercharged with Rex
Book a demo with our expert team to understand your current challenges, your goals and how Rex can support your business growth journey.
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