Build relationships that convert
urn conversations into long-term revenue. With Rex, every interaction is captured, every follow-up is systemised, and every opportunity is visible. Stop relying on memory. Start building a customer story that wins the next instruction.
Why Building Realtionships at Scale is easier with Rex
Rex can help you deliver better customer service for your estate agency
Challenge
Your database is underperforming
Solution
Rex captures every interaction, tags key signals, and structures automated follow-up with Tracks and reminders. Segment instantly. Trigger timely communication. Turn dormant contacts into active pipeline.
Challenge
Follow-up depends on memory
Solution
Best-practice workflows are built into the system. Automated reminders, matching alerts and templated communications ensure every prospect moves through a defined journey. Consistency stops being optional.
Challenge
You’re visible only when you’re listing
Solution
Rex keeps you present year-round. Automated listing alerts. Smart SMS and email updates. Scheduled nurture campaigns. Relevant contact at the right moment keeps your agency front of mind when it matters most.
Relationship building. Built in.
Tools that keep you in the conversation and move clients toward their next decision.
Best-practice follow-up
Structured Tracks ensure consistent communication at every stage of the property journey.
Matching engine
Automatic SMS and email alerts send the right listings to the right buyers instantly.
Contact management
Store rich data, life events and full interaction history in one searchable record.
Lists and advanced filters
Segment your database instantly to target the right audience with the right message.
Mail merge and bulk communications
Send personalised emails to one or one thousand contacts in seconds.
Integrated history
A complete, chronological record of every call, note, inspection and interaction.
Lead management
Capture, assign and track every enquiry without losing momentum.
Used by high-performing agencies
Hunters Bridgend
Hunters Bridgend, owned by Luke Jones, is a franchise of the larger Hunters Estate Agents brand. The agency was established in 2010, initially managing a modest 15 letting properties from home. It wasn't until 2015 that the business joined the Hunters franchise. Today, Hunters Bridgend has developed into a successful estate agency covering both sales and lettings.
Bennet Samways
Bennet Samways, an independent estate agency with over 60 years of combined customer experience, shares how Rex has transformed their approach to estate sales and customer engagement. Discover how Rex's innovative CRM system saved nine hours per week on administrative tasks, enhanced chain-building, and helped the agency focus on their passion for quality client service.
Harding Green
For an innovative firm Harding Green, staying ahead of the competition was a challenge – a challenge made simpler with the adoption of Rex Sales & Lettings CRM.
The Estate Agency
The Estate Agency stands out as a forward-thinking entity, embracing the broker model to cater to the changing needs of vendors disillusioned with the traditional corporate estate agency experience.
Fine & Country Surrey
Discover how Fine & Country Surrey, a forward-thinking estate agency, harnessed Rex's CRM to revolutionise their approach to property sales. Learn why they switched to Rex for its user-friendly interface, exceptional support, and mobile capabilities. Find out how Fine & Country Surrey is maximising their agent efficiency, embracing digital transformation, and achieving remarkable growth in the property market.
Turn your database into future instructions
Every contact holds future revenue. If you cannot see life stages, preferences and full history in seconds, you are missing opportunities. Rex CRM brings every interaction, milestone and property signal into one complete customer view so you can act at the right moment with confidence.
Complete customer visibility
See communication history, property interests and key dates instantly.
Life-stage tracking
Capture events that signal buying or selling intent.
Advanced segmentation
Filter and group contacts to target the right audience fast.
Integrated interaction history
Every call, note and inspection stored in one timeline.
Systemise follow-up. Build clients for life.
Winning one listing is good. Winning the next one is better. Rex automates best-practice follow-up across email, SMS and reminders so your agency stays consistently visible without manual chasing. Relationships become structured, not accidental.
Automated nurture workflows
Tracks guide consistent follow-up at every stage.
Smart matching alerts
Send relevant listings automatically to engaged buyers.
Timely reminders
Never miss appraisal anniversaries or key milestones.
Mobile-first productivity
Manage calls, notes and updates anywhere.
Expert training, support and onboarding.
Getting started with Rex is simple. You’re never left to figure things out on your own. Our team works alongside you to ensure a smooth rollout, fast adoption and long-term success, so your agency can start seeing value from day one.
Frequently Asked Questions
We've answered a few frequent questions below. Still have a question that’s not answered here?
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See how Building Relationships at Scale can be supercharged with Rex
Book a demo with our expert team to understand your current challenges, your goals and how Rex can support your business growth journey.
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