Rex Brand Mark
Please select your region 
for localised content.
Select Region
Australia
New Zealand
United Kingdom
Australia
New Zealand
United Kingdom
Not listed? Visit the global site

Choose product to login:

Sales CRM
Reach (formerly Spoke)
Return to menu
rex-logo
Products
Product

Our products

Level up with software that helps you deliver customer service at scale

Book a demo
Grow Suite
Sales CRM
Reach (formerly Spoke)
Websites (formerly Siteloft)
Property Management

Explore

Rex CRM Mobile App
Rex CRM for large agencies
Supercharge your prospecting

Real Estate CRM Grader

Getting the most out of your CRM? Take the assessment.

020 3885 32778
Log in
Book a demo
Pricing
About
About Rex

About Rex

At its core, Rex is an ecosystem built to make the property experience better for everyone.

Book a demo
Life at Rex
We are Rex
Our Story
In the press
Contact us
Work at Rex

2022 Digital Strategy Guide

Make your business more successful with this guide

020 3885 32778
Log in
Book a demo
Resources
Resources

Library

Our best practices on everything related to property.

Articles
Things to download
Customer stories
Media Library

Education

Training and certification for all skill levels

Rex University
Community
Help Centre

Developer Tools

Start integrating Rex products and tools into your business

Documentation
Developer support

Real Estate CRM Grader

Getting the most out of your CRM? Take the assessment.

020 3885 32778
Log in
Book a demo

2022 Digital Strategy Guide

Make your business more successful with this guide

Contact Us
020 3885 2778
Log in
Sales CRM
Reach (formerly Spoke)
Book a demo
rex-logo
Product
Pricing
About
Resources
Contact Us
020 3885 32778
Log in
Book a demo
Product

Our products

Level up with software that helps you deliver customer service at scale

Book a demo
Grow Suite
REx crm logo
Sales CRM
Spoke logo
Reach (formerly Spoke)
Siteloft Logo
Websites (formerly Siteloft)
Alfie Logo
Property Management

Explore

Sales CRM Mobile App
Sales CRM for large agencies
Supercharge your prospecting

Real Estate CRM Grader

Getting the most out of your CRM? Take the assessment.

020 3885 32778
Log in
Book a demo
About Rex

About Rex

At its core, Rex is an ecosystem built to make the property experience better for everyone.

Book a demo
Life at Rex
We are Rex
Work at Rex
Our Story
Contact us
Press Releases

2022 Digital Strategy Guide

Make your business more successful with this guide

020 3885 32778
Log in
Book a demo
Resources

Library

Our best practices on everything related to property.

Articles
Things to download
Customer stories
Media Library

Education

Training and certification for all skill levels

Rex University
Community
Help Centre

Developer Tools

Start integrating Rex products and tools into your business

Documentation
Developer support

Real Estate CRM Grader

Getting the most out of your CRM? Take the assessment.

020 3885 32778
Log in
Book a demo
Cookie Notice

We and selected third parties use cookies or similar technologies for technical purposes and, with your consent, for other purposes as specified in the cookie policy. You can freely give, deny, or withdraw your consent at any time. You can consent to the use of such technologies by using the “Accept” button, by scrolling this page, by interacting with any link or button outside of this notice or by continuing to browse otherwise.

AcceptLearn more

Cookie Policy

Last updated – Apr 30, 2020
Legal
/
Rex CRM
/
Cookie Policy
Website Legal
Cookie Statement
Privacy Policy
Terms & Conditions
Product Legal
Rex CRM API Terms
Rex CRM Cookie Policy
Rex CRM Privacy Policy
Rex CRM Software Terms
Rex Reach Additional Terms of Use
Rex Reach Cookie Statement
Rex Reach Privacy Notice
Rex Reach Terms of Use
Rex Websites Privacy Policy
Rex Websites Terms & Conditions
Jump to section
Privacy Policy
Cookie Statement
Terms & Conditions
Rex Reach Terms of Use
Rex CRM API Terms
Rex CRM Privacy Policy
Rex Reach Privacy Notice
Rex Websites Privacy Policy
Rex Reach Cookie Statement
Rex CRM Cookie Policy
Rex CRM Software Terms
Rex Reach Additional Terms of Use
Rex Websites Terms & Conditions

This notice talks about the cookies and similar tracking technologies that we use across the websites we operate and all the services we provide to you.

What cookies/tracking technologies do we use?

A cookie is a small text file that’s placed on your computer or mobile device when you visit one of our websites. We, and some of our affiliates and third-party service providers, may use a few different types of cookies. Some are persistent cookies (cookies that remain on your hard drive for an extended period of time) and some are session ID cookies (cookies that expire when you close your browser).

We also use other tracking technologies like web beacons (sometimes called “tracking beacons” or “clear gifs”) and local storage. These are tiny graphics files that contain a unique identifier that enable us to recognise when someone has visited our websites or opened an email that we have sent them.

Why do we use cookies/tracking technologies

Cookies and tracking technologies are important – they help us operate our websites and services, enhance and customise your experience across our websites and services, perform analytics and deliver advertising and marketing that’s relevant to you.

There are also cookies set by third parties across our websites and services. Third party cookies enable third party features or functionality to be provided on or through our websites and services, such as advertising, interactive content and analytics. They also enable us to use advertising networks to manage our advertising on other websites.

Finally, we also enable our users to employ cookies and similar tracking technologies in connection with their use of our Services in order to allow us and our users to track their contacts.

Rex cookies

Below is a list of cookies that we use on our websites and services. The types of cookies we use are always changing. Check back regularly to make sure you stay up to date. If you think we’ve missed a cookie, please let us know.

  • ‍‍r3_referral_story — Tracks were visitors have been referred from to optimise marketing efforts.
  • JSESSIONID — Maintain user session information.
  • persist%3Arex.auth — Maintain user authentication information.
  • reduxPersistIndex — Maintain user session information.

Third party cookies‍

  • __ar_v4, _gcl_au — Google: Ads (used for remarking)
  • __atssc, __atuvc, loc, mus, na_id, ouid, ssc, uid, uvc — AddThis: social media widget integration, this enables sharing our blogposts via facebook, twitter and google
  • _fbp, fr — Facebook: These cookies are used forAds (used for remarking) andEncrypted Facebook ID and Browser ID (used for advertising) respectively
  • _ga, _gid — Google: analytics cookies, used to improve our website and our users experience on it.
  • ajs_anonymous_id, ajs_group_id, ajs_user_id — Segment: Visitor tracking and analytics, used to improve our website and our users experience on it.
  • lang, bcookie, bscookie, BizoID, UserMatchHistory, Lidc — LinkedIn: These cookies are used for the following purposes respectively: Store language preferences,Browser ID cookie, Secure browser ID cookie,Ad analytics, Ad analytics andUsed for routing
  • personalization_id — Twitter: social media integration
  • km_ai, km_lv, kvcd — Kissmetrics: Performance tracking, these cookies are used for analysing and improving website performance
  • fs_uid — FullStory: user usage tracking to give the developers more information when fixing issues reported by users.

Cookies served through Services

User email campaigns

We automatically place single pixel gifs, also known as web beacons, in every email sent by our users. These are tiny graphic files that contain unique identifiers that enable us and our users to recognize when their subscribers have opened an email or clicked certain links. These technologies record each subscribers email address,

IP address, date, and time associated with each open and click for a campaign. We use this data to create reports for our users about how an email campaign performed and what actions subscribers took.

User sites

If a user elects to use certain Services, the use of those may permit or require additional cookies or tracking technologies to be employed. If a user connects his or her website to their account, we may install a piece of code called a JavaScript tracking snippet (“Snippet”) on that user’s website. This snippet allows cookies, pixels, and other technologies to be set on that user’s site to help them access features offered by us through the Services.

The specific cookies, pixels, or other technologies that will be set on a user’s Site depend on the features that user has chosen as part of the Services. You should review the relevant user’s privacy notice and cookie disclosures for further information about the specific types of cookies and other tracking technologies used on the Site. These optional add-ons and features include:

Google remarketing ads

Our Google ads feature lets our users create and manage ads on the Google Ads Network. When a user choose to use this feature, we install a Google tracking pixel on that user’s Site through the Snippet.

These bits of tech allow the placement of advertising campaigns on the Google Display Network and help us provide reporting to our users about the performance of their ad campaigns.

You can manage your cookie preferences using the instructions at the bottom of this page or you can click on the opt-out link here: https://www.google.com/settings/ads/plugin.

Facebook ads:

Our Facebook feature lets our users create and manage ads on the Google Ads Network. When a user choose to use this feature, we install a Facebook tracking pixel on that user’s Site through the Snippet.

These bits of tech allow the placement of advertising campaigns on Facebook and help us provide reporting to our users about the performance of their ad campaigns.

You can manage your cookie preferences using the instructions at the bottom of this page.  Facebook does not provide an opt-out link for its cookies.  For more information about Facebook cookies, please click here. To refuse these cookies, please follow the instructions below under the heading “How can I control cookies?”

Landing Pages

If a user chooses to use our landing pages feature, the use of that feature will let more cookies or tracking technologies be used by the user.

Subscribers should review the relevant user’s privacy notice and cookie disclosures for further information about the specific types of cookies and other tracking technologies used on any landing page.

How can you control cookies?

You can accept or reject cookies by amending your web browser controls. Because they’re important, our websites and services might not work like they’re supposed to, and in some cases, might not work at all, if you decide to reject our cookies.

Most advertising networks also offer you the option to opt out of targeted advertising. For more info, visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com.

You can manage your cookie settings by following your browser’s instructions. Here are some links that might be of assistance:

  • Google Chrome
  • Microsoft Internet Explorer
  • Mozilla Firefox
  • Safari

Help Desk

Technical Problems:

In the case of technical problems you must make all reasonable efforts to investigate and diagnose problems before contacting Rex. If you still need technical help, please check the support provided online by Rex on the Website or failing that email us at support@rexsoftware.com.au.

Service availability:

Whilst Rex intends that the Services should be available 24 hours a day, seven days a week, it is possible that on occasions the Services or Website may be unavailable to permit maintenance or other development activity to take place.

If for any reason Rex have to interrupt the Services for longer periods than Rex would normally expect, Rex will use reasonable endeavours to publish in advance details of such activity on the Website.

For hints, tips, and community support follow

facebook-logolinkedin-logoinstagram-logo
our products & suites
Grow Suite
Sales CRMSales CRM iOS/Android AppReach (formerly Spoke)
Websites (formerly Siteloft)
Property Management
Product updatesIntegrationsWhy choose Rex Sales CRM?
Resources & education
Resource libraryArticlesThings to downloadMedia libraryCustomer storiesRex UniversityCommunityHelp centreDeveloper documentationDeveloper support
about rex
About usWe are RexlabsThe Rex StoryContact usLife @ RexHow we careJoin the teamIn the press

Subscribe to our newsletter!

Our monthly newsletter 'The Front Door' will keep you up to date with all things Rex.

Thank you! You are now subscribed to our newsletter.
Oops! Something went wrong while submitting the form.
Rex Brand Mark

Helping property professionals globally succeed since 2010.

© 2022 Rex. All rights reserved. ABN: 97 145 420 284. Company Number: 97 145 420 284.

Privacy PolicyCookie StatementTerms & ConditionsSitemap
Flag Placeholder
Change Region