This notice talks about the cookies and similar tracking technologies that we use across the websites we operate and all the services we provide to you.
What cookies/tracking technologies do we use?
A cookie is a small text file that’s placed on your computer or mobile device when you visit one of our websites. We, and some of our affiliates and third-party service providers, may use a few different types of cookies. Some are persistent cookies (cookies that remain on your hard drive for an extended period of time) and some are session ID cookies (cookies that expire when you close your browser).
We also use other tracking technologies like web beacons (sometimes called “tracking beacons” or “clear gifs”) and local storage. These are tiny graphics files that contain a unique identifier that enable us to recognise when someone has visited our websites or opened an email that we have sent them.
Why do we use cookies/tracking technologies
Cookies and tracking technologies are important – they help us operate our websites and services, enhance and customise your experience across our websites and services, perform analytics and deliver advertising and marketing that’s relevant to you.
There are also cookies set by third parties across our websites and services. Third party cookies enable third party features or functionality to be provided on or through our websites and services, such as advertising, interactive content and analytics. They also enable us to use advertising networks to manage our advertising on other websites.
Finally, we also enable our users to employ cookies and similar tracking technologies in connection with their use of our Services in order to allow us and our users to track their contacts.
Rex cookies
Below is a list of cookies that we use on our websites and services. The types of cookies we use are always changing. Check back regularly to make sure you stay up to date. If you think we’ve missed a cookie, please let us know.
Cookie name
Purpose
r3_referral_story
Tracks were visitors have been referred from to optimise marketing efforts.
JSESSIONID
Maintain user session information.
persist%3Arex.auth
Maintain user authentication information.
reduxPersistIndex
Maintain user session information.
Third party cookies
Cookie name
Purpose
__ar_v4, _gcl_au
Google: Ads (used for remarking)
__atssc, __atuvc, loc, mus, na_id, ouid, ssc, uid, uvc
AddThis: social media widget integration, this enables sharing our blogposts via facebook, twitter and google
_fbp, fr
Facebook: These cookies are used forAds (used for remarking) andEncrypted Facebook ID and Browser ID (used for advertising) respectively
_ga, _gid
Google: analytics cookies, used to improve our website and our users experience on it.
ajs_anonymous_id, ajs_group_id, ajs_user_id
Segment: Visitor tracking and analytics, used to improve our website and our users experience on it.
lang, bcookie, bscookie, BizoID, UserMatchHistory, Lidc
LinkedIn: These cookies are used for the following purposes respectively: Store language preferences,Browser ID cookie, Secure browser ID cookie,Ad analytics, Ad analytics andUsed for routing
personalization_id
Twitter: social media integration
km_ai, km_lv, kvcd
Kissmetrics: Performance tracking, these cookies are used for analysing and improving website performance
fs_uid
FullStory: user usage tracking to give the developers more information when fixing issues reported by users.
Cookies served through Services
User email campaigns
We automatically place single pixel gifs, also known as web beacons, in every email sent by our users. These are tiny graphic files that contain unique identifiers that enable us and our users to recognize when their subscribers have opened an email or clicked certain links. These technologies record each subscribers email address,
IP address, date, and time associated with each open and click for a campaign. We use this data to create reports for our users about how an email campaign performed and what actions subscribers took.
User sites
If a user elects to use certain Services, the use of those may permit or require additional cookies or tracking technologies to be employed. If a user connects his or her website to their account, we may install a piece of code called a JavaScript tracking snippet (“Snippet”) on that user’s website. This snippet allows cookies, pixels, and other technologies to be set on that user’s site to help them access features offered by us through the Services.
The specific cookies, pixels, or other technologies that will be set on a user’s Site depend on the features that user has chosen as part of the Services. You should review the relevant user’s privacy notice and cookie disclosures for further information about the specific types of cookies and other tracking technologies used on the Site. These optional add-ons and features include:
Google remarketing ads
Our Google ads feature lets our users create and manage ads on the Google Ads Network. When a user choose to use this feature, we install a Google tracking pixel on that user’s Site through the Snippet.
These bits of tech allow the placement of advertising campaigns on the Google Display Network and help us provide reporting to our users about the performance of their ad campaigns.
You can manage your cookie preferences using the instructions at the bottom of this page or you can click on the opt-out link here: https://www.google.com/settings/ads/plugin.
Facebook ads:
Our Facebook feature lets our users create and manage ads on the Google Ads Network. When a user choose to use this feature, we install a Facebook tracking pixel on that user’s Site through the Snippet.
These bits of tech allow the placement of advertising campaigns on Facebook and help us provide reporting to our users about the performance of their ad campaigns.
You can manage your cookie preferences using the instructions at the bottom of this page. Facebook does not provide an opt-out link for its cookies. For more information about Facebook cookies, please click here/. To refuse these cookies, please follow the instructions below under the heading “How can I control cookies?”
Landing Pages
If a user chooses to use our landing pages feature, the use of that feature will let more cookies or tracking technologies be used by the user.
Subscribers should review the relevant user’s privacy notice and cookie disclosures for further information about the specific types of cookies and other tracking technologies used on any landing page.
How can you control cookies?
You can accept or reject cookies by amending your web browser controls. Because they’re important, our websites and services might not work like they’re supposed to, and in some cases, might not work at all, if you decide to reject our cookies.
Most advertising networks also offer you the option to opt out of targeted advertising. For more info, visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com.
You can manage your cookie settings by following your browser’s instructions. Here are some links that might be of assistance:
9. Help Desk
- Technical Problems:
In the case of technical problems you must make all reasonable efforts to investigate and diagnose problems before contacting Rex. If you still need technical help, please check the support provided online by Rex on the Website or failing that email us at support@rexsoftware.com.au. - Service availability:
Whilst Rex intends that the Services should be available 24 hours a day, seven days a week, it is possible that on occasions the Services or Website may be unavailable to permit maintenance or other development activity to take place. - If for any reason Rex have to interrupt the Services for longer periods than Rex would normally expect, Rex will use reasonable endeavours to publish in advance details of such activity on the Website.