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Rex includes detailed reporting on agent level key performance indicators. This reporting helps to track and manage cross-agency and individual agent performance against key metrics like activity rates on follow-ups (calls, emails, SMS, etc), appraisal win/loss ratios, sold/expired listings and engagement with property sellers. As well as providing detailed information, the reports provide charts with visual cues that help managers work with agents to make improvements in their performance.
Rex tracks and provides ranked reports on the following criteria:
Award reports can be run over any period (e.g. one month or one quarter) and provides a comparison to track performance against previous equivalent periods.
These two reports provide managers and principals with an extremely useful set of indicators, tracking performance across a period and comparing to 11 equivalent periods.
For example: comparing performance in the month of December to the previous 11 calendar months as well as the December month of the previous year; comparing quarterly performance to the equivalent quarter of the previous year (e.g. Q3/19 compared to Q3/18).
This report collects commission, inventory, listing, unconditional settlement and fallen sales data and breaks it down to averages and individualised performance.
These reports are an invaluable tool in tuning and managing performance improvement in any style of agency.
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