Listings & Marketing

Vendor Feedback Reporting

Naturally outstanding service and better client relationships

Rex vendor feedback reports don’t just keep your clients informed on the progress of the sale.

We make sure they know just how hard you’re working behind the scenes.

Keep your clients in the loop with activity reports

Rex gives you an easy way to provide your vendors with a clear overview of sales progression, and the hard work you’ve put in. Agent activity (including phone calls, emails and SMSes to potential buyers and completed reminders) as well as attendance and feedback from open homes and inspections can be printed or sent to your clients in PDF format.

Control the feedback your vendors receive

Buyer feedback creates a richer database for agents, and is an important part of vendor reports. Sellers want to hear what buyers are saying about their property. Making this feedback easily accessible from the get-go also helps you to have the hard discussions, such as price reductions.

Portal enquiries, viewing feedback, offers as well as agent-vendor conversations can be recorded against a listing. Then, Rex’s feedback reporting workflow gives listing agents control to ensure that feedback goes back to vendors.  This level of reporting gives vendors complete visibility on the hard work that agents are doing to get their property sold.

Attach feedback to related records

Buyer feedback is attached to the related contact record as well as the listing to make follow-up as simple as possible. Quick tools show the related contacts in a list for immediate, easy access to run post-viewing follow-up calls or send follow up email or SMS messages in bulk via mail merge.

Quickly generate feedback reports

The feedback report includes summary statistics and a customisable overview of feedback for vendors.  This provides agents with a powerful relationship management tool that helps keep clients in the know, and increase the chances of referral business.

See Vendor Feedback Reporting in action

Book a demo

Meet the agencies using the Rex product suite to superpower their businesses

Prime Estate Agents deliver premium service from anywhere

Rex CRM powers REIQ Salesperson of the year, Shannon Harvey

Rex CRM powers REIQ Salesperson of the year, Shannon Harvey

TAUK discuss how they control their data with Rex CRM

Rex CRM gives TAUK control of their own data

Want to see the Rex ecosystem in action?

Book a demo of our products and join over 1,800 agencies using Rex to improve their business every day.

Already a customer? If you require any assistance, please contact our friendly Customer Success team and they'll be please to help.

Request a product demo

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
By booking a demo you agree to us contacting you and using your details for marketing purposes as per our privacy policy.