agency size
10+ employees
founded
2002
Products used
location
140 Oxford St, Bulimba QLD 4171

Shannon Harvey has been a part of the Place Bulimba team for over 18 years, Shannon offers an unrivalled level of negotiation and sales expertise. During that time, she has handled over $900 million worth of property. Assisting over 1800 individuals, couples and families to find their homes. She is one of Queensland’s most recognised and accomplished agents.

She has achieved the No.1 Sales agent at Place for 2006, 2007 and 2009; REIQ Salesperson of the Year Finalist from 2008 to 2016 and 2020; Place CEO Award 2016; Rate My Agent 2018 Agent of the Year for Bulimba, 2019 Agent of the Year for Balmoral and 2020 Agent of the Year for Balmoral and Hawthorne. As well as winning REIQ Salesperson of the year for 2021.

“Advice for someone starting out in the industry is, get a Rex Database.”

— Shannon Harvey, Lead Agent | Team Shannon Harvey Place Bulimba

Rex is a one-stop-shop

“Rex is a one-stop-shop, for us as a business it’s got all of the advertising in there, the dates in there, the clients the properties and multiple agents can use it.. with privacy as paramount. ”

Shannon Harvey has used several sales CRM's, but has found that Rex had all of the essential tools for her to manage her business. It allows her to keep track of essential client information, including key dates and personal touches like birthdays. As a closed office, multiple agents can use the database to see if a contact is known, with privacy still remaining paramount.

"The software is very sophisticated, it integrated with lots of other software like Zapier, which I absolutely love”

Amazing customer service

For Shannon, customer relationships are so important in her day-to-day interactions, so she wanted a CRM that reflected this. With Rex she has found all of her questions are answered, and the customer service team is contactable and ready to help.

“Any questions always get answered, everyone is always looking to help solve problems & are very opened minded to feedback.. it’s fantastic working with Rex.

At Rex our in-house onboarding, training, success and support teams work together every day to ensure the experience with us is, to be completely honest, five star. That’s our goal for every client. No matter how big or small their business, how simple or complex their goals.

"I have found moving over to Rex, the customer service is absolutely amazing."

You too can rely on Rex to automate simple tasks, and spend the time you save seeking out new opportunities to connect and build genuine relationships.

Book a demo

Ready to learn more? Book a product demo today to see why over 2,500 agencies trust the Rex ecosystem to help them succeed every day.

Book a demo

Ready to start growing? Book a demo and we’ll show you how to get your brand online in seconds.

Book a demo

Ready to see how much more powerful your website can be? Book a demo and we’ll show you Siteloft in action.

Book a demo

Read more of our customer success stories

Spoke gives LJ Hooker’s agents the autonomy to grow and execute digital marketing strategies

LJ Hooker has a lot of history to draw from. As an innovative company, LJ Hooker has dominated in the market due to their ability to adapt to meet the needs of the market. Being heavily invested in digital and technology has been a linchpin to that success.

After struggling with poor communication from previous website providers, Julie Harris finds success with Siteloft.

Siteloft ticks all of the boxes for Julie Harris Realty’s new website

After struggling with poor communication from previous website providers, Julie Harris finds long-awaited relief with Siteloft.

Spoke transforms Raine & Horne’s digital marketing strategy

Raine & Horne is a fourth generation and 100% Australian owned family business that has been at the forefront of real estate since 1883. With offices throughout Australia and around the globe, they’ve long remained leaders in the market and are showing no signs of slowing down.