Feature Release
Launched on Mar 15, 2023

Increase Service Levels with Automated Buyer Match Profiles

Increase Service Levels with Automated Buyer Match Profiles

We're excited to introduce the automated creation of buyer match profiles. With this new feature, you will save time by not having to manually create match profiles for each prospective buyer that enters your system. Instead, our system intelligently and automatically creates a match profile for you whenever a new listing enquiry lands, an open home attendee is lodged, or an interested buyer is invited to a private inspection appointment.

Using the listing they enquired on or inspected, the system pulls out the important attributes like location, bedrooms, and price and sets them as the match criteria according to your configuration. This means you can focus on selling properties and nurturing your buyers from the first touch point, without worrying about data management.‍

But what about keeping a clean database of active buyers? We've thought of that too. With our auto-archival feature, the system automatically archives match profiles for inactive buyers, so you can focus on chasing active buyers. This feature is also configurable, so it all happens in the background, allowing you to set it up and forget about it.

To get started with this feature, all you need to do is set it up in Settings > Match Profiles & Alerts. Once it's configured, you can leverage the Rex CRM to deliver an exceptional experience for your customers, giving them the attention they deserve and increasing your chances of closing more deals.

Managing multiple buyers and listings can be a daunting task for real estate agents. However, with the help of a CRM system like Rex, it's possible to simplify the process and focus on what really matters - selling properties and providing an exceptional customer experience.

Recent Updates

Tenancy Applications—Now Smarter, Faster, and Fully Customisable

E-sign, track, and customise tenancy apps. Templates, auto-filled details, and smarter workflows—now live in Rex.

Security Enhancements 2025

To keep your Rex CRM account (and your data) safe, we’ve rolled out some new security measures.

One Step, Two Actions: Feedback and Reminders Together at last

Add reminders while entering feedback—no extra steps, no wasted time. Smarter follow-ups, effortless execution.

Fine-Tune Your Listing Reports with Land Characteristic

Filter listing reports by land characteristics for pinpoint accuracy. More control, better insights. Available now in Reporting > Listings.

Enhanced Activity Logging Now Live!

90-day activity logs for logins, profile updates, and security changes. Investigate unauthorized access with ease.

Drag, Drop, Done! A Faster Way to Upload Files

Drag, drop, and upload instantly. Faster, smarter file management—now live in Rex CRM.