Rex CRM agents regularly sell up to 90% of the properties they list. Supported by Australia’s most powerful property CRM and automation platform, they deliver outstanding customer service – which involves a lot of regular, quality client contact.
You’ll automatically receive a notification whenever a buyer enquires about a listing. Pick it up on your mobile or desktop.
Follow them up with an email from Rex, or via outlook using the dropbox and Rex will automatically create an email entry in the system.
Pop their details and requirements into a new contact record. Over time, you’ll build your relationship through these touch points - learning what school their kids go to, which football team they support and other helpful context you can use to match them with their perfect property. Add it all to their contact record.
Tracks and templates
Depending on their particular needs, apply a set of time-released reminders which surface letter and SMS templates and call prompts. Your contacts will receive consistent, quality communications over a series of weeks, months or years.
Subscribe them to your email marketing. Using custom filters, you can make sure they only get the newsletters meant for local football fans and parents, for example.
Automated email and SMS
Rex will automatically send a match alert when you list something that meets their requirements.
Automated vendor reporting
At the same time, Rex automatically updates your sellers to show them the work that’s going on behind the scenes and promptly surface applicant feedback so pricing discussions can be had.
Track it all on your dashboard
See all this happening across every one of your listings from your dashboard. It’s accountability for the whole team and oversight at a glance for managers.
Sales reports help get the best out of your team
Rex CRM comes with a suite of 40 operational reports to help your team focus their efforts, up their game and smash their targets.
Automatic Calendar follow-up reminders are here
This feature release streamlines your follow-up process by automatically creating reminders after a calendar event has completed.