agency size
10+ Employees
founded
2004
Products used
location
79 Merthyr Rd, New Farm QLD 4005

Hutton & Hutton are a boutique, family-owned and operated Brisbane agency in the business of smiles. They’re an award-winning agency, sure – but the Huttons judge their success on their clients’ happiness.

After a brief hiatus from the real estate game, Peter Hutton and his wife Karen decided to start their own independent agency. An epic customer experience was their main goal, and they needed a software system that could support them to deliver it to each and every prospect, lead, buyer and vendor.

They also wanted a tool with all the bells and whistles they needed to outdo the other agencies in their local area. With headquarters in New Farm, where there’s an agency on every main street, competition is fierce. Above all, they wanted a software system that wouldn’t hold them back.

#1 priority: the freedom to work anywhere

As a new, independent agency, Hutton & Hutton needed cutting edge technology to help them break into the highly competitive inner-city Brisbane market. So, the added bonus of being able to use Rex on the go (with Pocket) was a huge benefit.

“We’re pretty mobile. I love being able to operate my business from home, a coffee shop, interstate, or even overseas.”

— Peter Hutton, Principal at Hutton & Hutton

In fact, you’ve probably seen him doing it. He’s right here, on our website.

But of course, that need for mobility is born from a commitment to keeping their clients in the loop.

Exceptional customer service, powered by Rex

“Rex has helped us with client communication. The reminder and tracks functionality is awesome. You can just set up a track with a templated email and when it’s due to send, it just takes a few clicks,” says Peter. “I can follow up clients in literally seconds.”

Now, Hutton & Hutton are soaring ahead with their goal of becoming Brisbane’s best boutique agency - and their desire for a CRM system that doesn’t hold them back has well and truly been fulfilled. Since starting with Rex, they’ve seen the introduction of dozens of new features.

“One of the big issues that I’ve had in the past is CRMs always promising to upgrade and never following through,” says Peter Hutton, “but with Rex, the rate and quality of improvements has been fantastic. We’ve witnessed plenty already.”

You too can rely on Rex to automate simple tasks, and spend the time you save seeking out new opportunities to connect and build genuine relationships.

Book a demo

Ready to learn more? Book a product demo today to see why over 2,500 agencies trust the Rex ecosystem to help them succeed every day.

Book a demo

Ready to start growing? Book a demo and we’ll show you how to get your brand online in seconds.

Book a demo

Ready to see how much more powerful your website can be? Book a demo and we’ll show you Siteloft in action.

Book a demo

Read more of our customer success stories

BresicWhitney Rex CRM Testimonial

Rex CRM drives high performance at BresicWhitney

Explore how BresicWhitney, a leading lifestyle property group in Australia, revolutionised their real estate operations with Rex CRM. Learn how they achieved a 62% YoY increase in sales, managed a vast property portfolio, and empowered high-performing agents using Rex's user-friendly system. Discover how Rex's mobile app and integrations transformed their workflow, enhancing efficiency and sales productivity.

Fine & Country Surrey

Rex CRM drives a new approach to sales for Fine & Country Surrey

Discover how Fine & Country Surrey, a forward-thinking estate agency, harnessed Rex's CRM to revolutionise their approach to property sales. Learn why they switched to Rex for its user-friendly interface, exceptional support, and mobile capabilities. Find out how Fine & Country Surrey is maximising their agent efficiency, embracing digital transformation, and achieving remarkable growth in the real estate market.

Bathurst Real Estate capture more data with Rex CRM

Bathurst Real Estate capture more data than ever before

Explore how Bathurst Real Estate, a long-standing staple in the Bathurst community, upgraded their CRM system to Rex for improved data capture and agent engagement. Learn how the ease of use and mobile accessibility of Rex's tools led to increased agent involvement and streamlined operations. Discover why investing time into Rex has translated into better sales results for Bathurst Real Estate.