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Case Study

How much does 88 hours cost your large agency?

Winning listings this year will look a lot different... everyone will need to do more, with less.

  • more prospecting
  • more sales
  • less resources

This is exactly the situation LJ Hooker Nerang (REB awards 2021 Winner Sales Office Of The year - Regional) found themselves in – when competition in their patch started to heat up.

They knew their approach to authentic and genuine customer service would deliver the edge – but needed to find the time to be more human, and less stuck in paperwork.

The challenge?

An overhaul of their agency tech stack – significantly reducing the number of tools used by staff, cutting:

  • wasted subscriptions
  • time spent clicking between platforms, and
  • double data entry
Any prop-tech we plug in should not take away from what we do as agents – it should enable us to do more of what we are good at, which is talking to people.

– Emily Megraw, Office Administrator (2021 Winner REB Operations Manager of the Year)

The outcome...

Emily and the LJ Hooker Nerang team did this using Rex: database, workflow and marketing platform. This case study examines how they saved 88 hours of admin time every month, and more.

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