HTML signatures (with linked image support)
Users sending emails need to ensure the output from the Rex CRM is at least as good as what comes out of their standard email client. Rex includes a facility to create a visual email signature (including support for custom HTML and externally hosted image files).
Rex tracks success when performing a mass merge to email or SMS. This means you might send an email to a filtered list of contacts. When some of the of the deliveries fail because a contact lacks an email address or SMS number, Rex lets you bring up a list of failed deliveries and use a fallback like a letter or phone call instead. Rex ensures nothing falls through the cracks.