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Feature release: streamline your open home experience

With this feature update, we’ve made it so you can do more in less taps - freeing up your hands so you can spend more time engaging with people. Pocket automatically syncs with Rex, so all your attendee information is available in your database for when you return to the office. And it’s free for all Rex users!

How to get your vendors to pay for digital advertising

It’s a two step process: selling and then proving the power of advertising a listing across Facebook, Instagram and the Google Display Network.

Introduce Spoke to your vendors

Resources to help you explain Spoke and the value of digital marketing to your sellers, make you look good and get more VPA.

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FAQ's

We've answered a few frequent questions below. If you have a question not answered here, please contact us and we'll get back to you.

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The demo runs for approximately 45 mins, you will receive a walk through of our CRM system and accompanying mobile app. So that you can see how it would work for your agency.

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Often a CRM will just be a data depository of vendors and sellers contact details. Estate agency CRMs then add in the functionality to support portal uploads.  The big win comes when the software is focused on delivering communication and feedback with clients, over extended periods of time.

While the results of market activity this year are still to come in, we’re still pretty confident that here in the UK, the likelihood of someone buying a property, and then going on to sell that property with the same agency, is about 12% - roughly 1 in 8. What that means is 7 out of 8 of those recent sales will look to other agencies when the time comes to find their next property.

That’s a pretty sobering stat. While we don’t have the data to support the reason’s behind this number, it’s likely to be a clear cut case of agency amnesia - they simply don’t remember you, and that’s probably because you haven’t communicated with them. 

Visibility of neglected accounts is something you want from your CRM.  But more importantly, avoiding the concept of these neglected accounts altogether should be the key to your next CRM decision. With Rex features like Custom Fields and Tracks, agencies are able to set up ‘always-on’ communications, like anniversary SMS, seasonal newsletters (spring garden maintenance tips anyone?) and market summary emails.

All the evidence shows that consistent, on-brand communications to your database will keep you top of mind and ensure that when the time is right, you are the first agency contacted for a valuation.