agency size
10+ employees
Products used
71 – 75 Shelton Street, Covent Garden, London, WC2H 9JQ

The Agency UK (TAUK) is a self-employed Estate Agency model that combines the sophistication of a premium brand with the agility of a start-up to empower agents from start to finish with great technology, operational support and personalised marketing strategies.

Built on the principle that when agents can spend more time building relationships with clients, everyone wins.

The founders of ‘The Agency UK’ started their careers in traditional estate agency, and hold over 60 years of collective experience between them. Both co-founders Andy & Mark, are early adopters of the online and hybrid space to experience how technology could benefit a property transaction and to allow them to offer consumers alternative ways to transact.

TAUK works to match vendors with a Local Estate Agent, one of The Agency UK’s Local Property Professionals, who knows the specific market best.

“Rex has given us something different, not only is the system much better but we can get hold of the team for support if we need it, no request has ever been turned down.”

— Steph Walker, Operations Director at TAUK

Use your CRM on the go

“I’ve got everything right here on my mobile... to have everything at the touch of the button is absolutely fantastic.”

Having an independent agency model, it’s really important for TAUK to enable their agency to work flexibly, this includes on the go. Rex Mobile keeps the agents connected on the road, and making sure they never lose an opportunity. It allows agents to update records on the go, to ensure the data is always accurate.

Learn more about the Rex fully-featured mobile CRM

"The great thing about rex is it’s not complicated to use but it’s complex in what it can do."

Rex allows TAUK to scale their business effectively

“What’s exceeded my expectation is the open-ended API, for us to be able to integrate different products with Rex in the future.”

— Andrew Vass, CEO & Founder at TAUK

As The TAUK team continued to scale, expanding county to county they needed to implement a technology solution that would grow with their business and be flexible to work the way they needed it too. In order to streamline tasks, and to not only make the team more productive but to improve business generation and day-to-day operations.

They found that the Rex CRM, was seamless for the business. They were able to implement solutions into the business quickly and have it work as expected. Not having to wait and being able to use these solutions instantly has made them more agile and allowed them to build better relationships with their customers and communicate with them throughout the sales journey.

"Rex gives agents the automation to stay in contact with customers, at critical points in the journey."

Like what you see?

If you want to see how TAUK is using Rex to drive their sales progression and save time on repetitive tasks, book a demo with us and we'll show you Rex CRM in action.

You too can rely on Rex to automate simple tasks, and spend the time you save seeking out new opportunities to connect and build genuine relationships.

Book a demo

Read more of our customer success stories

LJ Hooker Nerang saves 88 hours a month in admin with Rex CRM

Award winning real estate agency saves 88.8 admin hours every month

Emily knows what she’s talking about, and she’s got REB’s 2021 Operations Manager of the Year award to prove it. But how exactly have LJ Hooker Nerang completely freed up two whole full-time admin staff?

LJ Hooker Property Centre wins more appraisals with Rex CRM

LJ Hooker wins appraisals with Tracks in Rex CRM

Stuart Bennet explains how Rex CRM makes Bennet Samways better estate agents

Rex CRM makes Bennet Samways better Estate Agents

Want to see the Rex ecosystem in action?

Book a demo of our products and join over 1,800 agencies using Rex to improve their business every day.

Already a customer? If you require any assistance, please contact our friendly Customer Success team and they'll be please to help.

Request a product demo

By booking a demo you agree to us contacting you and using your details for marketing purposes as per our privacy policy.