We’re a design-driven company with a passionate, young team. Together we use our abilities to take complex problems and untangle them into simple, usable products. Ownership is one of our core values, and so we like to give people responsibility and discretion. Our Brisbane office is located in Newstead, close to the Gasworks precinct, surrounded by great cafes, eating areas, and microbreweries.
About the role
As the Head of Product, you will play a pivotal role in driving problem and solution discovery in alignment with our defined product strategy, working at the intersection of technology, product and business. We are seeking a leader who possesses a unique blend of operational execution, technical acumen, and a deep understanding of the Saas landscape. Your role will involve leading a team of talented product managers and collaborating closely with cross-functional teams (product, design and tech, but also sales, product marketing and success) to define, develop, and deliver products that revolutionise how real estate agents, agencies, and clients interact.
The Head of Product will orchestrate the critical phase of problem discovery, validation and customer engagement, that will enable us to achieve our strategic objectives. At the heart of this position is not only the ability to act at a high level, but just as importantly, the ability to zoom in to support the product function in a hands-on manner over shorter-term periods. The Head of Product will navigate the intricate balance between short-term agility and long-term strategic planning, ensuring our products remain agile and adaptable while still aligned with our overarching vision.
This role calls for a principal leader who can effectively manage and provide growth for a team of Product Managers, providing them with clear guidance and support to deliver on assigned product outcomes. Alignment with our core business and revenue models is paramount, and the Head of Product will play a pivotal role in ensuring that our product portfolio aligns seamlessly with our overarching business strategy.
The Head of Product will orchestrate the critical phase of problem discovery, validation and customer engagement, that will enable us to achieve our strategic objectives. At the heart of this position is not only the ability to act at a high level, but just as importantly, the ability to zoom in to support the product function in a hands-on manner over shorter-term periods. The Head of Product will navigate the intricate balance between short-term agility and long-term strategic planning, ensuring our products remain agile and adaptable while still aligned with our overarching vision.
This role calls for a principal leader who can effectively manage and provide growth for a team of Product Managers, providing them with clear guidance and support to deliver on assigned product outcomes. Alignment with our core business and revenue models is paramount, and the Head of Product will play a pivotal role in ensuring that our product portfolio aligns seamlessly with our overarching business strategy.
Key Responsibilities
• Foster a culture of innovation, driving the exploration and integration of emerging technologies and trends to enhance Rex’s offerings.
• Champion a deep understanding of customer needs and behaviours through market research, user feedback, and competitive analysis.
• Collaborate with sales, marketing, and customer success teams to translate customer insights into actionable product strategies.
• Work closely with engineering, design, marketing, and sales teams to align product strategies, streamline communication, and optimise execution.
• Collaborate with finance teams to create and manage budgets for product development, ensuring resource allocation aligns with strategic priorities and revenue goals.
• Develop and maintain effective feedback loops with customers, sales teams, and customer success teams. Use this feedback to refine product features and align with evolving customer needs.
• Lead and inspire a high-performing product management team, fostering professional development, collaboration, and a results-driven culture.
• Act as a mentor and thought leader within the organisation, guiding teams to achieve excellence.
• Regularly update executive leadership on product development progress, market trends, and strategic insights that impact the company's overall direction.
• Stay informed about industry trends, competitive landscape, and emerging technologies to drive differentiation and innovation.
• Leverage insights to adapt product strategies and seize new opportunities.
• Identify potential risks and challenges in product development and deployment.
• Develop mitigation strategies to ensure product launches are smooth and successful.
• Leverage data analytics and user behavior insights to inform product decisions. Monitor key performance indicators (KPIs) and use A/B testing to drive iterative improvements.
• Stay informed about industry regulations and compliance requirements relevant to our products and the industry we operate in (real estate). Ensure products adhere to relevant standards and guidelines.
• Drive product revenue growth by identifying and capitalising on market gaps, customer pain points, and revenue-generating opportunities.
• Collaborate with sales and marketing teams to create compelling value propositions and go-to-market strategies.
• Develop and communicate a clear and compelling product roadmap that aligns with the company's strategic goals. Prioritise features, enhancements, and updates based on business impact and customer needs.
• Explore opportunities for international expansion, adapting products to meet the specific needs and regulatory requirements of different markets.
• Champion a deep understanding of customer needs and behaviours through market research, user feedback, and competitive analysis.
• Collaborate with sales, marketing, and customer success teams to translate customer insights into actionable product strategies.
• Work closely with engineering, design, marketing, and sales teams to align product strategies, streamline communication, and optimise execution.
• Collaborate with finance teams to create and manage budgets for product development, ensuring resource allocation aligns with strategic priorities and revenue goals.
• Develop and maintain effective feedback loops with customers, sales teams, and customer success teams. Use this feedback to refine product features and align with evolving customer needs.
• Lead and inspire a high-performing product management team, fostering professional development, collaboration, and a results-driven culture.
• Act as a mentor and thought leader within the organisation, guiding teams to achieve excellence.
• Regularly update executive leadership on product development progress, market trends, and strategic insights that impact the company's overall direction.
• Stay informed about industry trends, competitive landscape, and emerging technologies to drive differentiation and innovation.
• Leverage insights to adapt product strategies and seize new opportunities.
• Identify potential risks and challenges in product development and deployment.
• Develop mitigation strategies to ensure product launches are smooth and successful.
• Leverage data analytics and user behavior insights to inform product decisions. Monitor key performance indicators (KPIs) and use A/B testing to drive iterative improvements.
• Stay informed about industry regulations and compliance requirements relevant to our products and the industry we operate in (real estate). Ensure products adhere to relevant standards and guidelines.
• Drive product revenue growth by identifying and capitalising on market gaps, customer pain points, and revenue-generating opportunities.
• Collaborate with sales and marketing teams to create compelling value propositions and go-to-market strategies.
• Develop and communicate a clear and compelling product roadmap that aligns with the company's strategic goals. Prioritise features, enhancements, and updates based on business impact and customer needs.
• Explore opportunities for international expansion, adapting products to meet the specific needs and regulatory requirements of different markets.
What you'll bring
• Proven track record as a Head of Product, or similar leadership role within the software industry.
• Demonstrated success in executing on product strategy, development, and innovation on a global scale.
• Strong understanding of SaaS business models, user-centred design, and agile methodologies.
• Excellent leadership skills, including team management, mentorship, and cross-functional collaboration.
• Strategic mindset with a track record of aligning product offerings with business goals.
• Exceptional communication skills, capable of influencing and aligning stakeholders at all levels.
• Bachelor's degree in business, technology, or a related field preferred.
Nice to haves
Our Culture
Our Brisbane warehouse office, which is lush with tropical plants, a fully stocked kitchen and specialised private work booths, is located in Newstead, close to the Gasworks precinct, surrounded by great cafes, eating areas, and microbreweries.
In London, we’re in the heart of Shoreditch, close to the travel network and at home in WeWork.
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Hybrid work policy
We have a range of design and developer teams working remotely, with business services staff working in both a hybrid and in-office approach. Work fully remote or 3/2 days working from home.
Learning budget
We provide our staff with a $3,000 annual learning budget to invest in their own professional growth, along with 2 weeks of paid learning leave to attend seminars and conferences.
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Health & wellbeing
A healthy mind and body support us in finding the joy in what we do personally and professionally. We provide on-site yoga in Brisbane each week plus free corporate massage service, and subsidised gym membership. We also provide an amazing EAP service to staff and their families for financial, legal and psychological support.
Complimentary snacks and comfortable environment
We are a busy business and to ensure we are fuelled and ready to go we like to provide our staff with in-office snacks and a comfortable work environment where they can connect in booths, meeting rooms couches or our comfy loft space.
Modern workplace and equipment
We’re a tech company first and foremost and as you would expect we offer our employees excellent equipment to get the job done. Including a Macbook Pro and high-quality monitor.
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Paid parental leave
Family is at the core of how Rex came to be and providing parents the time with their newborn after the birth or adoption of their child is important to us. Paid parental leave for primary and secondary carers is available to our team members along with superannuation contributions throughout that paid leave period.
Flexible work policy
A flexible approach to work is supported greatly at Rex. We aim to support team members with their family and individual needs to ensure the work/life balance is practical and sustainable.
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LGBTQIA+ friendly
Respecting the unique needs, perspectives and potential of all team members is at the core of what we believe at Rex.
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Work from anywhere
As a Rex employee you get access to 4 weeks of work from anywhere leave where you can work from the beach, the comfort of your sofa or even another country.
If you feel excited about the above opportunity, and also feel we will be a suitable match, send through through your CV and portfolio
